Responsible Gambling
Jackpot City Casino supports responsible gaming. Among these are several tools to assist players in controlling their gaming
| Safety tool | Available | Points |
|---|---|---|
Self Exclusion Tool Self exclusion tool | 20 | |
Self Exclusion Register Participation Self exclusion register participation | ||
Deposit Limit Tool Deposit limit tool | 10 | |
Loss Limit Tool Loss limit tool | ||
Wager Limit Tool Wager limit tool | ||
Time Session Limit Tool Time session limit tool | ||
Cool Offtime Out Cool offtime out | 7 | |
Reality Check Reality check | 5 | |
Self Assessment Test Self assessment test | 3 | |
Withdrawal Lock Withdrawal lock | ||
Independent audit Independent audit | 5 | |
Gaming Licenses Gaming Licenses | 5 | |
SSL encryption SSL encryption | 4 |
Bonuses: Promotions & Offers
Promotions & Offers
Jackpot City Casino gives several promotions to make gaming more enjoyable:
Daily Deals: Special match offers tailored just for the player each and every day.
Bonus Wheel: A spin of the wheel can lead to free spins, bonus credits, or even loyalty points.
Loyalty Program: Every bet earns points that can be converted into bonus credits.
Initial No Deposit Bonus Offers
Jackpot City does not currently have a no deposit bonus. Please check back with its promotions page periodically.
First Deposit Bonus Promotions
New players are given quite an introductory offer:
First Deposit: 100% match bonus up to NZ$400.
Second Deposit Bonus Rewards
Second Deposit: 100% match bonus up to NZ$400.
Onward Welcome Package
Third Deposit: 100% match bonus up to NZ$400.
Fourth Deposit: 100% match bonus up to NZ$400.
This amounts to a total of NZ$1,600 in bonus money. The minimum deposit required for each bonus is NZ$10. The wagering requirements are 70x the bonus amount.
Support
Customer Support Contact Options
Live Chat: Instant responses 24/7.
Email: Supporting team available by email for less urgent matters.
Supported Languages for Customer Service
Support is available in multiple languages, including:
- English
- French
- Spanish
- Portuguese
- German
- Norwegian
- Russian
- Japanese
- Greek
- Turkish
- Korean
- Thai
- Italian
- Azerbaijani
- Mandarin
- Cantonese
Live Chat Support Languages
Live chat support is provided in English and other languages, as staff are available.
| Live chat | |
| [email protected] | |
| Phone number | None |
| Supported Languages for Customer Service |
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| Live Chat Support Languages |
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Games
The Jackpot City gaming portfolio consists of more than 500 games from slots, table, and live dealer games.
All Available Games
Full List of All Games Offered
Pokies (Slots): Classic slots, video slots, and progressive jackpot slots.
Table Games: Blackjack variations, roulette, baccarat, craps.
Video Poker: Different variations of poker games.
Live Dealer Games: All live games with real professional dealers.
Specialty Games: Keno, scratch cards, and more.
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Blackjack
Slots
Roulette
Video Poker
Craps
Baccarat
Bingo
Keno
Table Games
Scratch CardsExecuted Games
Unique Games Not Found Anywhere Else
As mentioned earlier, Jackpot City uses a majority of its games from leading providers, with some exclusive titles developed in conjunction with its partners.
Basketball Betting
Baseball Betting
Horse Racing Betting
Formula 1 Betting
Tennis Betting
American Football
Ice Hockey Betting
CS:GO
Dota 2
Boxing BettingSoftware
List of Game Providers
Microgaming: Provides the largest portion of slot and table games.
Evolution Gaming: Provides live dealer games.
Pragmatic Play: Provides a mix of slots and live games.
OnAir Entertainment: Additional live gaming.
Just For The Win
Evolution Gaming
Snowborn Games.webp)
Pragmatic Play
Northern Lights Gaming
Red Tiger GamingPayment
Jackpot City Casino supports secure and reliable payment solutions, ensuring fast and hassle-free transactions for players worldwide.
Payment Methods for Deposits
Convenience is key at Jackpot City Casino, with a range of deposit methods catering to global players, ensuring quick and secure account funding.
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Payment Methods for Withdrawals
Enjoy quick and secure withdrawals at Jackpot City Casino with trusted methods such as bank transfers, e-wallets, and debit card services.
Jackpot City Casino supports secure and reliable payment solutions, ensuring fast and hassle-free transactions for players worldwide.
| Minimum deposit | USD/EUR/GBP10 |
| Minimum withdrawal | USD/EUR/GBP50 |
| Withdrawal limits | per month , $300,000 , per day , $10,000 |
| Withdrawal pending time | EWallets: 24-48 hours Bank Transfers: 3-7 days Cheques: Not offered Card Payments: 3-7 days Pending Time: 24-72 hours |
Global Availability
Jackpot City Casino offers an extensive global reach, catering to players in various regions with its premium gaming platform. Enjoy a seamless online casino experience with top-notch features wherever you are.
Jackpot City Casino proudly serves players from a wide array of countries, including Algeria, Brazil, and Finland, ensuring an inclusive gaming platform for global users.
Algeria
Armenia
Austria
Azerbaijan
Bahrain
Bangladesh
Bolivia
Brazil
Cambodia
Canada
Chile
Costa Rica
Croatia
Cyprus
Dominican Republic
Ecuador
Egypt
Finland
Georgia
Iceland
Mobile Gaming
Jackpot City Casino has a dedicated mobile application for both Android and iOS users.
| Android App | |
| iOS App | |
| Mobile browser |
Trust & Safety
Gaming Licenses
Licensed by Malta Gaming Authority - MGA.
Fairness of Games & Responsible Gambling
Certified by eCOGRA in the field of fair gaming and responsible gaming.
Security Measures and Protocols
128-bit SSL encryption.
Safety is ensured by regular audits and advanced firewall technologies.
Responsible Gaming Policies
Provides members with self-exclusion and account limit tools.
Provides links to gambling support organizations like Gamblers Anonymous and Gambling Therapy.
Year of Establishment
The casino was established in 1998.
Details of the Owning Company
Bayton Ltd operates this online casino and is registered in Malta.
Estimated Annual Revenues
More than $50 million in estimated annual revenues from the casino show that it has a great presence in the market.
Affiliate Program Details
Jackpot City Casino operates the Buffalo Partners Affiliate Program, offering competitive commission structures and marketing tools for affiliates.
| Gaming Licenses | Malta Gaming Authority (MGA) Canada: Kahnawake Gaming Commission (KGC) Canada: Alcohol And Gaming Commission Of Ontario Alderney Gambling Control Commission (AGCC) Italy ADM (AAMS) |
| Responsible Gaming Policies | eCOGRA |
| Year of Establishment | 1998 |
| Owner | Bayton Ltd |
| Affiliate program | Buffalo Partners |
