Dozenspins Casino

Dozenspins Casino hit the internet in 2020 with a whopping 2,500 games, so we were bound to pay attention. The site is operated by Altacore N.V, which is an experienced group that’s registered in Curacao. This is also where the casino gets its license, a matter that will inevitably raise a few eyebrows. Dozenspins does brush over this slight annoyance with the lure of weekly cashback and the option to deposit and withdraw in crypto. Let’s see how well the entire package stands up to scrutiny.

Dozenspins Casino – The Highlights

• Huge selection of slots
• Accepts CAD and Interac
• Weekly cashback system

New players can opt to apply a bonus to their first deposit. This is a 100% cash match up to a maximum of C$400. In order to qualify, players need to deposit a minimum of C$30, which is higher than most online casinos require. On the plus side wagering requirements are set to 30 x.

The welcome bonus also comes with 120 Free Spins. These are available on a game called Book of Sun (but this can change so be sure to take a look at the latest terms). The spins aren’t all doled out at once, but split into two lots. Players will receive 60 free spins each day starting from the day of the bonus activation. The spins must be activated within 24 hours in order to remain valid. Wagering requirements can only be met on slot games, the site doesn’t even allow for a bumped down percentage on other games. It’s pretty important to note (because it’s a somewhat unusual term) that players aren’t allowed to play Live Casino games while having an active bonus.

Players have access to over 2,500 different games that are available to play directly on-site, with no download required. That’s a lot too choose from. But before you get too excited, let’s take a closer look at the variety split. The games themselves come from a decent selection of providers, including:

Having a quick snoop around the game libraries will tell you that Slots and Jackpots make up the majority of games on offer. Big fans of the pokies will enjoy access to all the popular titles, plus some surprising new options from smaller studios.

There aren’t any table games a such, but if you’re into Blackjack then you’ll find a section dedicated to this popular game. There are less than 35 different games in here, but how many more variations of the same game could you possibly want? It won’t be hard to find this section, just look out for the tab in the navigation bar labeled ‘Blackjacks’. I’ll never understand why online casinos are happy to go live which such glaringly obvious errors on the lobby pages.

Live Casino completes the set, but this section is made up of less than 40 games. You’ll find a selection of Blackjack, Roulette, Sic Bo, Baccarat, and Hold’Em. There are also more obscure games on offer like Dragon Tiger and Bet On Numbers. All live games are hosted by a combination of Evolution Gaming, NetEnt and Ezugi.

The site is pretty basic, and it doesn’t feel sleek or particularly modern. This largely comes down to the UX design. The navigation bar is very bare, hosting only a ‘Promotions’ button, so trying to get around the site is a little baffling initially.

I did a lot of scrolling before I actually felt comfortable with the flow of the site. There were a couple other little things too, like banners that appear to be clickable but don’t actually lead anywhere when you do click.

There’s no VIP program, which is disappointing for players who like to frequent the same online casino. But in fairness to Dozenspins Casino, there’s a good reason for this. They’ve replaced the traditional loyalty program with a fairly effective weekly cashback system. Here’s how it works:

• Players receive a 10% cashback bonus of real money losses (minus accrued bonuses and benefits) based on their gameplay between Monday and Sunday every single week
• Cashback will only be paid out if the player hits a minimum of C$10
• The maximum cashback amount is capped at C$700
• All cashback is subject to wagering requirements of 20 x

While this system is preferable to a loyalty program, I was slightly annoyed that even cashback proceeds need to be wagered. This does reduce the value of the ‘gift’.

Payments on Dozenspins Casino are a little restrictive for Canadian players. It would be fair to say that overall, options are more limited than with many other online casinos.

How to make a deposit at Dozenspins Casino?

Deposit options include: bitcoin, litecoin, ethereum, Interac, Neteller, and Skrill.

At minimum players will need to deposit a minimum of C$10, but that’s only if they use Interac. Skrill needs a minimum of C$15, and Neteller requires a minimum of C$20. The remaining options are reserved for players who want to use their cryptocurrencies. On a positive note, there are 0% fees for deposits.

How to withdraw money at Dozenspins Casino?

Withdrawal options include: litecoin, ethereum, Interac e-Transfer, Neteller, and Skrill.

If players like to use Interac e-Transfer then they’ll be pleased by the C$1.00 minimum withdrawal, but probably less so by the C$500 maximum. In fact, no matter which method you choose, players can never withdraw more than C$500 at a time, a limit which is likely to frustrate many. The only really good news here is that all withdrawal requests are processed within 24 hours.

This online casino offers an interesting mix of customer support options. There’s the almost pre-requisite option of Live Chat, which available in English, German and Russian. Sadly it isn’t available in French. However the team can be reached 24 hours a day, so players from all over can chat to the team in real time without worrying about timezones.

Dozenspins Casino also makes it possible for players to reach out by Phone, which is a far less common option these days. Canadian players should be aware that the number provided is one based in Malta, so beware of those overseas call fees! Finally, those looking to speak to the Dozenspins team can also drop them an Email, which is a slower option, but one that’s often preferred. The only thing I found to be particularly odd was the total lack of an FAQ section on the site. I can’t understand why such an important commodity would have been missed out — it certainly won’t do their customer support team any favors!

Let’s do a quick rundown of everything we’ve learned. The site doesn’t have an MGA or UKGC license, which does limit player rights to a certain extent. Bizarrely there’s no FAQ page, which totally removes the player ability to self-serve. Despite the huge game stock, there’s a disproportionate spread of games, so if you aren’t a slot person you might be underwhelmed.

Even though withdrawals are processed within a speedy 24 hours, they’re also capped at C$500, which is a big turn off to high rollers. All in all I would recommend this site to recreational slot fans who prize variety ahead of anything else.