Red Pingwin

Established, licensed and regulated in Curaçao since 2017, Red Pingwin Casino is attempting to stay ahead of the curve by accepting multiple currencies, as well as a range of cryptocurrencies. This is combined with a bevy of bonuses and a robust catalogue of games.

It took me a while to figure out the meaning behind the name Red Pingwin, and when the penny dropped I still felt mildly bewildered. I proceeded to scour the website for signs of their penguin mascot, and I finally located the little guy lurking discreetly about the homepage. He sports a top hat and an excitable expression. The online casino has also curated a curious game centered on a quest to help the little fella back home again.

But there’s a lot more to the casino than that. So let’s dive into Red Pingwin and find out exactly what lurks beneath the surface.

Red Pingwin Casino – The Highlights

• Well-designed site with easy navigation
• Cryptocurrency payments-friendly
• Weekly tournaments with potential for big winnings
• Wide range of slots available

New players are given a warm Pingwin welcome with a cash match of up to C$100 plus 100 Free Spins thrown in on top. As always, wagering requirements apply, but in this case, they’re set at a very fair x15.

And if that’s not an attractive enough incentive, first timers will also have the option of piling on an additional bonus. Red Pingwin casino will increase your balance twice over your first deposit, and each time you visit the casino over the following 5 days, you’ll be given 20 free spins across a selection of popular slots. To fully take advantage of the offer you’ll have to wager the x40 multiplication bonus within 7 days.

The minimum deposit at Red Pingwin Casino is C$35.

Red Pingwin offers players a decent selection of games but it’s in no way a complete one. There are distinct holes in the gaming menu, namely the lack of a live casino option and a disproportionately large number of slots.

On a more positive note, all the games on offer can be played in demo mode, so the site can essentially work as a free, no sign-up necessary, entertainment hub until you’ve found your niche and feel ready to commit.

Many of the games come from big names, compatible with Canadian playing like Microgaming, Yggdrasil and Betsoft.

There isn’t a vast selection of table games on offer, but there are multiple versions of each so you find yourself decently occupied across baccarat, craps, Texas Hold’em, blackjack, and roulette. You’ll also find six types of poker games. The real variety however is by far in the jackpot and slots sections, where players will find a goldmine of all the top titles being released. These are also frequently updated.

Red Pingwin hosts weekly tournaments, offering players the chance to win prizes of different sizes depending on how they place. This sounds exciting enough but the prizes are always free spins, and these are subjected to x30 wagering requirements, which was a little disappointing. In my humble opinion, a prize should be a prize with no strings attached.

Something you don’t see everyday is the casino’s section dedicated to games playable with cryptocurrency. The most notable benefit here is the speed at which players will be able to deposit and withdraw, as decentralized currencies pride themselves on a barrier-free financial structure. Crypto players can pick and choose from a huge (ever growing) collection of table games, card games and slots.

Canadians don’t have access to the full spectrum of payment methods, but there are still enough varieties to keep your transactions moving smoothly. These vary across deposits and withdrawals, but Red Pingwin is really transparent about what you can expect.

For deposits:

For withdrawals:

On balance I would definitely say that ecoPayz works out as the most practical option. And if you’re extremely avant garde and holding onto a decent stash of crypto, Red Pingwin is all set up to accept Bitcoin, Dogecoin, Ethereum, Bitcoin Cash, or LiteCoin.

This where things kind of fall short. It’s by no means a disaster situation, but it’s most definitely a middle of the road affair. There’s no way of reaching the casino by phone, which is now something we’re coming to expect with the smaller casinos. When you consider the labor cost of engaging a full time call center, then you could feasibly understand why this is being slowly phased out by all but the big fish.

Instead, Red Pingwin offers FAQs and Live Chat. This would be more than enough to keep me from complaining, as I’ve often remarked that Live Chat is my preferred method of communication. But even this method of support isn’t available 24 hours a day, and the available hours don’t appear anywhere on the website. You simply have to click the button for live chat in the bottom right corner of the screen and hope that they’re currently online. If not, then you need to send a message and wait for a reply.

Players in Canada may find this inconvenient and frustrating, as they’re unlikely to be in the same time zone as those running the chat. I find this rather strange and a little concerning.

Okay, so it’s time to sum up and reach a consensus. My final opinion is a mixed one. I really enjoyed the site’s functionality, particularly the way games were sectioned and filtered. The smart iconography means it’s also quick and easy to find what you need without having to read every word, and it has a responsive design that works well across all devices.

Payment options were limited but good enough.

The option to pay and play with cryptocurrencies was interesting and forward-thinking, I could imagine many players would be excited to take advantage of this. I found their customer service offering rather lacking, but I hope this will be easily adjusted by better live chat availability over time.

But ultimately, what it boils down to, is that as much as I enjoyed Red Pingwin, the quality of the games available lets the site down, and I believe it’s unlikely to greatly interest anyone without a passion for slots and jackpots.